Articles

Special Issue Tourism and Hospitality: ICT in Tourism Experience

This Special Issue aims to examine and discuss the role of ICT in Tourism Experiences, from the point of view of sustainability. The inclusion of ICT has a potential transformative effect on tourism industry and on tourist experiences, which has profound implications for sustainability.

From an offer perspective, ICTs in the tourism sector facilitate the distribution of tourist information and products through the Internet. Secondly, ICTs improve all communications based on the promotion, advertising, marketing and contracting of tourism services. Finally, they allow us to offer tourism products and services directly to a large number of consumers at a relatively low cost and to maintain relationships with them. In this context, tourism organizations have acquired ICT to implement and continuously upgrade technologies in their facilities in order to maintain a competitive advantage through product innovation and thus be able to compete in the marketplace.

From a demand perspective, tourism is extremely dependent on ICTs, because before making a trip, tourists demand information to plan and choose among multiple options, and also observe the growing need for information during and after the trip. It also plays an important role in the formation of tourist destinations’ image since it facilitates the sharing of experiences once the trip is over, through the creation of massive online user-generated contents (UGC) spread through the e-Word-of-Mouth effect (eWOM).

Taking all this into account, this monograph aims to collect evidence-based proposals to meaningfully integrate ICTs into tourism experiences, as well as theoretical contributions that can inform good tourism practices with ICTs for a sustainable future.

For this Special Issue, you are invited research articles, case studies, and theoretical, methodological, and applied papers that analyze ICT in tourism experiences at the destination level as well as at the company level and tourist behavior from an interdisciplinary point of view.

More information:

https://www.mdpi.com/journal/tourismhosp/special_issues/ICT_in_Tourism_Experience#info

Deadline: June 30th, 2022

Guest editors:

Eva Martin-Fuentes. University of Lleida (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Estela Marine-Roig  . University of Lleida (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Berta Ferrer-Rosell University of Lleida (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Eduard Cristobal-Fransi University of Lleida (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Natalia Daries University of Lleida (This email address is being protected from spambots. You need JavaScript enabled to view it.)